Call now Get a quote
Office: Mon–Fri, 7 a.m. to 5 p.m. · Emergency service: 24/7 Emergency service: 24/7
Emergency: 514-696-4629 | RBQ 8108-4964-15 | EN FR
JCD Refrigeration
Request service Get a Quote

Off-Island · residential

Heat pump repair in Notre-Dame-de-l’Île-Perrot

In Notre-Dame-de-l’Île-Perrot nearly every dwelling is a detached house with its own outdoor unit on its own lot. Houses from 1981 to 2005 make up over half the stock, so a heat pump can be a retrofit next to an older furnace as easily as part of a newer system. JCD repairs heat pumps of all brands, from refrigerant leaks and reversing valves to defrost boards and fan motors.

Rated 4.5 out of 5 from 1,221 Google reviews
A Lennox outdoor unit in the narrow side yard of a brick house
QUICK ANSWER UPDATED 13 OCT 2026 · JCD RÉFRIGÉRATION · RBQ 8108-4964-15

The most common heat pump failures are a refrigerant leak, a failed reversing valve, a defrost board fault and an iced-over outdoor coil. Same-day emergency service in Notre-Dame-de-l’Île-Perrot, seven days a week: call 514-696-4629.

Common heat pump problems we repair

Mention the symptom when you call so our team can prepare.

A JCD technician installing a Lennox outdoor heat pump on a wall bracket
  • Backup heat runs far more than it used to

    The backup heat comes on in mild weather, or the heating bill climbs while the heat pump seems to run.

    Possible causesLow refrigerant chargeBalance-point settingOutdoor sensor
  • The breaker trips when the heat pump starts

    The heat pump trips its breaker at start-up or after a few minutes. Do not keep resetting it.

    Possible causesStart or run capacitorCompressor faultWiring
  • The outdoor coil stays covered in ice

    A light frost that clears after a defrost cycle is normal. A coil that stays encased in ice for hours is not.

    Possible causesDefrost boardDefrost sensorLow refrigerant
  • The heat pump starts and stops every few minutes

    Short cycles wear the compressor and leave some rooms warmer than others.

    Possible causesThermostat setting or locationLow chargeControl board
BRANDS WE SERVICE IN Notre-Dame-de-l’Île-Perrot
LennoxCarrierTraneYorkFujitsuPanasonicSanyoFriedrichHoneywell

Off-Island · Notre-Dame-de-l’Île-Perrot

Homes and buildings in Notre-Dame-de-l’Île-Perrot

The 2021 census counts 3,845 single-detached houses among 4,070 occupied dwellings, and only 65 apartments in buildings under 5 storeys. Dwellings from 1981 to 2005 total 2,210, about 54%, and 775 date from 2006 or later. Ductwork in a house of that age depends on how it was first heated, so we check for ducts before recommending a central heat pump and use ductless units where there are none.

  • 4,070 occupied homes 2021 Census
  • 94.5% of homes are single-detached 2021 Census
  • 96% of households own their home 2021 Census
  • 54% of homes built 1981 to 2005 2021 Census

Source: Statistics Canada, 2021 Census of Population.

Repair or replace?

Under twelve years and a first major fault: repair, almost always. Over fifteen years, or a second major failure inside two seasons: replacement is worth considering.

Repair

System age
Under 12 years
Failure history
First major fault
Compressor
Within amp rating

Replace

System age
15 years or more
Failure history
Second in two seasons
Compressor
Shorted or seized

Verdict

In between, we assess the system and explain the repair and replacement options. We offer a free visit and written estimate for equipment replacement.

Get a quote

LOCAL CONSIDERATIONS · Notre-Dame-de-l’Île-Perrot

What is different about repairs here

  • The city allows up to 2 outdoor units per lot, and each must stay at least 2 m from the property lines.
  • Outdoor units must not be visible from the street, so on detached lots they usually sit beside or behind the house.
  • Noise at the property edge may not exceed street noise; a baffle can be fitted around the unit to reduce it.
Heat pump down in Notre-Dame-de-l’Île-Perrot?
If the coil is frosted solid or the line is icing over, shut the system off and call rather than letting it run.
514-696-4629

Heat pump questions from Notre-Dame-de-l’Île-Perrot

Request service or an estimate

Tell us what you need, and our team will contact you to arrange the next step.

Emergency service514-696-4629

Contact information

Property type
Service required
How soon do you need service?

Additional information

Rated 4.5 out of 5 from 1,221 Google reviews
“Two other companies told us to replace the whole system. JCD found a faulty valve.”
Marie-Claude L. · Pointe-Claire · Jan 2026Read our Google reviews

We service all HVAC brands.

  • Lennox
  • Carrier
  • Trane
  • Fujitsu
  • Panasonic
  • York
Estimate your heating costs Six questions and published Hydro-Québec and Énergir rates for an estimate of your heating costs. Estimate only. Open the estimator
JCD Refrigeration
RBQ 8108-4964-15
JCD Réfrigération Inc.
2296 Chemin St-François
Dorval, QC H9P 1K9
514-696-4629
Office hours
Monday to Friday: 7:00 a.m. to 5:00 p.m.
Emergency service
Seven days a week, including weekends and holidays.
514-696-4629
Emergency service: 24/7
Residential Furnace repairFurnace installationFurnace replacementAir conditioning repairAC installationHeat pump repairHeat pump installationHeat pump replacementDuctless & mini-splitMaintenance plans
Commercial Rooftop unitsSplit air conditioningExhaust fansSuspended gas heatersMaintenance contractsCapital planningEmergency serviceRestaurantsGrocery & retailProperty managersAll commercial services →
Service areas West Island10Central Montreal18Laval8Off-Island10Lachine sector2All 48 areas →
Company & resources About JCDCustomer reviewsCareersContact & hoursCost guideFinancingQuebec rebatesBrands we serviceFAQCase studyOldest furnace contestArticles
Credentials available on request
Régie du bâtiment du QuébecCMMTQCommission de la construction du QuébecCNESST
Liability insurance
© 1994–2026 JCD Réfrigération Inc. · All rights reserved

Website by Deals To Grow and Upearance

PrivacyPhoto credits EN FR
Call now Request service