Call now Get a quote
Office: Mon–Fri, 7 a.m. to 5 p.m. · Emergency service: 24/7 Emergency service: 24/7
Emergency: 514-696-4629 | RBQ 8108-4964-15 | EN FR
JCD Refrigeration
Request service Get a Quote

Off-Island · residential

Heat pump repair in L’Île-Perrot

Heat pumps in L’Île-Perrot serve two housing types: detached houses, and apartments in buildings under 5 storeys, where ductless units are common. JCD repairs all brands, including refrigerant leaks, reversing valves, defrost boards and iced coils. Cold-climate units run through Québec winters, so defrost cycles and outdoor coils work hardest.

Rated 4.5 out of 5 from 1,221 Google reviews
A Lennox heat pump outdoor unit on a wall bracket beside a brick house
QUICK ANSWER UPDATED 13 OCT 2026 · JCD RÉFRIGÉRATION · RBQ 8108-4964-15

The most common heat pump failures are a refrigerant leak, a failed reversing valve, a defrost board fault and an iced-over outdoor coil. Same-day emergency service in L’Île-Perrot, seven days a week: call 514-696-4629.

Common heat pump problems we repair

Mention the symptom when you call so our team can prepare.

A JCD technician installing a Lennox outdoor heat pump on a wall bracket
  • Backup heat runs far more than it used to

    The backup heat comes on in mild weather, or the heating bill climbs while the heat pump seems to run.

    Possible causesLow refrigerant chargeBalance-point settingOutdoor sensor
  • The outdoor unit rattles or screeches

    A new metallic, grinding or high-pitched noise comes from the outdoor unit.

    Possible causesLoose panel or partDamaged fan bladeWorn motor bearing
  • Cool air in heating mode

    The heat pump runs, but the air from the vents is lukewarm or cool while the thermostat calls for heat.

    Possible causesReversing valveLow refrigerant chargeDefrost stuck on
  • Outdoor unit hums but the fan does not spin

    You can hear the compressor trying to start while the top fan sits still. Turn it off: the compressor is overheating.

    Likely causeRun capacitorFan motor
BRANDS WE SERVICE IN L’Île-Perrot
LennoxCarrierTraneYorkFujitsuPanasonicSanyoFriedrichHoneywell

Off-Island · L’Île-Perrot

Homes and buildings in L’Île-Perrot

In the 2021 census, 35% of the town’s 4,995 occupied dwellings were rented, and 1,750 are apartments in buildings under 5 storeys. Another 255 are duplex apartments, 335 are row houses and 360 are semi-detached. About 27% were built since 2001 and 11% in 1960 or earlier. In a rented building, the owner has to agree to where an outdoor unit goes, which often points to ductless equipment.

  • 4,995 occupied homes 2021 Census
  • 42% of homes are single-detached 2021 Census
  • 35% of households rent 2021 Census
  • 27% of homes built since 2001 2021 Census

Source: Statistics Canada, 2021 Census of Population.

Repair or replace?

Under twelve years and a first major fault: repair, almost always. Over fifteen years, or a second major failure inside two seasons: replacement is worth considering.

Repair

System age
Under 12 years
Failure history
First major fault
Compressor
Within amp rating

Replace

System age
15 years or more
Failure history
Second in two seasons
Compressor
Shorted or seized

Verdict

In between, we assess the system and explain the repair and replacement options. We offer a free visit and written estimate for equipment replacement.

Get a quote

LOCAL CONSIDERATIONS · L’Île-Perrot

What is different about repairs here

  • By-law 746 prohibits outdoor units in the front yard and in a side yard facing the street, so on corner lots the rear yard is the main option.
  • Units go within 2 m of the building and 1 m or more from the lot line; side-yard units need an acoustic screen unless the yard exceeds 6 m.
  • Noise is capped at 55 dBA at the lot line, which matters on semi-detached and row-house lots where the neighbours are close.
Heat pump down in L’Île-Perrot?
If the coil is frosted solid or the line is icing over, shut the system off and call rather than letting it run.
514-696-4629

Heat pump questions from L’Île-Perrot

Request service or an estimate

Tell us what you need, and our team will contact you to arrange the next step.

Emergency service514-696-4629

Contact information

Property type
Service required
How soon do you need service?

Additional information

Rated 4.5 out of 5 from 1,221 Google reviews
“Two other companies told us to replace the whole system. JCD found a faulty valve.”
Marie-Claude L. · Pointe-Claire · Jan 2026Read our Google reviews

We service all HVAC brands.

  • Lennox
  • Carrier
  • Trane
  • Fujitsu
  • Panasonic
  • York
Estimate your heating costs Six questions and published Hydro-Québec and Énergir rates for an estimate of your heating costs. Estimate only. Open the estimator
JCD Refrigeration
RBQ 8108-4964-15
JCD Réfrigération Inc.
2296 Chemin St-François
Dorval, QC H9P 1K9
514-696-4629
Office hours
Monday to Friday: 7:00 a.m. to 5:00 p.m.
Emergency service
Seven days a week, including weekends and holidays.
514-696-4629
Emergency service: 24/7
Residential Furnace repairFurnace installationFurnace replacementAir conditioning repairAC installationHeat pump repairHeat pump installationHeat pump replacementDuctless & mini-splitMaintenance plans
Commercial Rooftop unitsSplit air conditioningExhaust fansSuspended gas heatersMaintenance contractsCapital planningEmergency serviceRestaurantsGrocery & retailProperty managersAll commercial services →
Service areas West Island10Central Montreal18Laval8Off-Island10Lachine sector2All 48 areas →
Company & resources About JCDCustomer reviewsCareersContact & hoursCost guideFinancingQuebec rebatesBrands we serviceFAQCase studyOldest furnace contestArticles
Credentials available on request
Régie du bâtiment du QuébecCMMTQCommission de la construction du QuébecCNESST
Liability insurance
© 1994–2026 JCD Réfrigération Inc. · All rights reserved

Website by Deals To Grow and Upearance

PrivacyPhoto credits EN FR
Call now Request service