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CASE FILE 2026-0341 RESOLVED IN ONE VISIT

Lennox heat pump refrigerant leak repair in Beaconsfield

The leak was at a service valve fitting, found with a nitrogen pressure test, repaired and recharged the same afternoon.

Rated 4.5 out of 5 from 1,221 Google reviews
LOCATION
Beaconsfield
GENERAL AREA ONLY
SYSTEM TYPE
Ducted cold-climate
AIR-SOURCE HEAT PUMP
BRAND / MODEL
Lennox XP25-036
MFG 2014 · R-410A
DATE
12 March 2026
14:10 – 17:35
TECHNICIAN
Lead, heat pumps
RBQ · 14 YRS WITH JCD

On site

Outdoor unit on arrival
BEFORE
Outdoor unit on arrival. Suction line frosted from the service valve back.
Panel opened for electrical check
DURING
Control panel opened. Contactor and capacitor tested within spec, ruling out electrical.
Nitrogen pressure test in progress
DURING
Nitrogen at 300 psi. Pressure fell 40 psi in twenty minutes: a real leak, not a slow loss.
A JCD plate being fixed under an outdoor unit
AFTER
Brazed, vacuum held, recharged to nameplate, and tagged with the date and readings.

How the call went

01
CUSTOMER COMPLAINT

“It runs constantly and the house never gets warm”

Called at 11:20 on a Thursday. Twelve-year-old system, backup element carrying the load, hydro bill up sharply over two months. The customer had already received quotes for a full system replacement.

02
WHAT WE TESTED

Electrical first, then the refrigerant circuit

Capacitor microfarads, contactor, compressor and fan amp draw, defrost thermostat, then superheat and subcooling at the service ports. Everything electrical read within spec, which is what pointed at charge rather than a component.

Superheat

24 °F

Spec 8–12 °F

Out of spec

Subcooling

3 °F

Spec 10–14 °F

Out of spec

Compressor draw

11.4 A

Spec 10.8–12.6 A

Within spec

Run capacitor

44.2 µF

Spec 45 µF ±6%

Within spec

03
WHAT WE FOUND

Oil residue at the liquid-line service valve

Charge was roughly 40% low. An electronic leak detector flagged the liquid-line service valve area, and a soap test confirmed bubbling at the flare. Nitrogen at 300 psi lost 40 psi in twenty minutes, a genuine leak rather than a slow seasonal loss. No leak anywhere in the indoor coil or the refrigerant lines.

04
DIAGNOSIS

A failed fitting, not a failed system

Compressor, coil, refrigerant lines and controls were all sound. The fault was a failed flare at the liquid-line service valve, most likely from vibration over twelve seasons. Repairing the joint and recharging restores the system to nameplate performance.

05
REPAIR PERFORMED

Recovered, brazed, vacuumed, recharged by weight

14:40Remaining refrigerant recovered into a certified cylinder and logged.
15:05Flare fitting cut out, joint brazed with nitrogen purge.
15:50Pressure test at 300 psi nitrogen, held 30 minutes with no loss.
16:35Evacuated to 400 microns, held under decay test for 15 minutes.
17:10Charged to nameplate by weight (4.9 kg) and readings re-taken.
06
RESULT

Back on spec the same afternoon

SUPERHEAT AFTER
10 °F
SUBCOOLING AFTER
12 °F

Backup element stopped carrying the load. Follow-up leak check scheduled with the spring maintenance visit.

EQUIPMENT SPECIFICATION
ManufacturerLennox
ModelXP25-036-230
Capacity3 ton / 36,000 BTU
RefrigerantR-410A · 4.9 kg
Manufactured2014
Air handlerCBX32MV-036
Backup15 kW electric
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Rated 4.5 out of 5 from 1,221 Google reviews
“Two other companies told us to replace the whole system. JCD found a faulty valve.”
Marie-Claude L. · Pointe-Claire · Jan 2026Read our Google reviews

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