Call now Get a quote
Office: Mon–Fri, 7 a.m. to 5 p.m. · Emergency service: 24/7 Emergency service: 24/7
Emergency: 514-696-4629 | RBQ 8108-4964-15 | EN FR
JCD Refrigeration
Request service Get a Quote

West Island · residential

Heat pump repair in L’Île-Bizard

In a borough where 61% of dwellings are detached houses, a central heat pump that shares the furnace’s ductwork is the usual fit, with ductless units for additions and older homes without ducts. JCD repairs heat pumps of all brands, including refrigerant leaks, reversing valves and defrost boards, on both the outdoor and indoor sides.

Rated 4.5 out of 5 from 1,221 Google reviews
A Lennox heat pump outdoor unit on a wall bracket beside a brick house
QUICK ANSWER UPDATED 13 OCT 2026 · JCD RÉFRIGÉRATION · RBQ 8108-4964-15

The most common heat pump failures are a refrigerant leak, a failed reversing valve, a defrost board fault and an iced-over outdoor coil. Same-day emergency service in L’Île-Bizard, seven days a week: call 514-696-4629.

Common heat pump problems we repair

Mention the symptom when you call so our team can prepare.

A JCD technician installing a Lennox outdoor heat pump on a wall bracket
  • Backup heat runs far more than it used to

    The backup heat comes on in mild weather, or the heating bill climbs while the heat pump seems to run.

    Possible causesLow refrigerant chargeBalance-point settingOutdoor sensor
  • The outdoor unit rattles or screeches

    A new metallic, grinding or high-pitched noise comes from the outdoor unit.

    Possible causesLoose panel or partDamaged fan bladeWorn motor bearing
  • The heat pump starts and stops every few minutes

    Short cycles wear the compressor and leave some rooms warmer than others.

    Possible causesThermostat setting or locationLow chargeControl board
  • The outdoor coil stays covered in ice

    A light frost that clears after a defrost cycle is normal. A coil that stays encased in ice for hours is not.

    Possible causesDefrost boardDefrost sensorLow refrigerant
BRANDS WE SERVICE IN L’Île-Bizard
LennoxCarrierTraneYorkFujitsuPanasonicSanyoFriedrichHoneywell

West Island · L’Île-Bizard

Homes and buildings in L’Île-Bizard

In 2016, 61.1% of the borough’s dwellings were single-detached houses and 24.0% were apartments in buildings under 5 storeys. Dwellings built in 1980 or earlier made up 43%, and another 27% date from 1981 to 1990. Ownership varies by sector in the 2021 census: 97.5% of households own in the Denis-Benjamin-Viger district, while 64% rent in Sainte-Geneviève. Houses usually mean central equipment; rental buildings more often call for compact or ductless units.

  • 7,020 occupied dwellings in the borough 2021 Census
  • 74% of households own their home 2021 Census
  • 61.1% of homes are single-detached 2016 Census
  • 43% of homes built 1980 or earlier 2016 Census

Source: Statistics Canada, 2021 Census (via Ville de Montréal); Statistics Canada, 2016 Census (via Ville de Montréal).

Repair or replace?

Under twelve years and a first major fault: repair, almost always. Over fifteen years, or a second major failure inside two seasons: replacement is worth considering.

Repair

System age
Under 12 years
Failure history
First major fault
Compressor
Within amp rating

Replace

System age
15 years or more
Failure history
Second in two seasons
Compressor
Shorted or seized

Verdict

In between, we assess the system and explain the repair and replacement options. We offer a free visit and written estimate for equipment replacement.

Get a quote

LOCAL CONSIDERATIONS · L’Île-Bizard

What is different about repairs here

  • No permit is required, but the front yard is off limits, so outdoor units sit in side or rear yards at least 2 m from the lot line.
  • A unit must not be visible from the street, so we assess the existing screening and access before recommending where an outdoor unit goes.
  • Noise must never disturb the neighbourhood. The City page gives no decibel figure, so a quiet fan and a stable mounting pad matter on close lots.
Heat pump down in L’Île-Bizard?
If the coil is frosted solid or the line is icing over, shut the system off and call rather than letting it run.
514-696-4629

Heat pump questions from L’Île-Bizard

Request service or an estimate

Tell us what you need, and our team will contact you to arrange the next step.

Emergency service514-696-4629

Contact information

Property type
Service required
How soon do you need service?

Additional information

Rated 4.5 out of 5 from 1,221 Google reviews
“Two other companies told us to replace the whole system. JCD found a faulty valve.”
Marie-Claude L. · Pointe-Claire · Jan 2026Read our Google reviews

We service all HVAC brands.

  • Lennox
  • Carrier
  • Trane
  • Fujitsu
  • Panasonic
  • York
Estimate your heating costs Six questions and published Hydro-Québec and Énergir rates for an estimate of your heating costs. Estimate only. Open the estimator
JCD Refrigeration
RBQ 8108-4964-15
JCD Réfrigération Inc.
2296 Chemin St-François
Dorval, QC H9P 1K9
514-696-4629
Office hours
Monday to Friday: 7:00 a.m. to 5:00 p.m.
Emergency service
Seven days a week, including weekends and holidays.
514-696-4629
Emergency service: 24/7
Residential Furnace repairFurnace installationFurnace replacementAir conditioning repairAC installationHeat pump repairHeat pump installationHeat pump replacementDuctless & mini-splitMaintenance plans
Commercial Rooftop unitsSplit air conditioningExhaust fansSuspended gas heatersMaintenance contractsCapital planningEmergency serviceRestaurantsGrocery & retailProperty managersAll commercial services →
Service areas West Island10Central Montreal18Laval8Off-Island10Lachine sector2All 48 areas →
Company & resources About JCDCustomer reviewsCareersContact & hoursCost guideFinancingQuebec rebatesBrands we serviceFAQCase studyOldest furnace contestArticles
Credentials available on request
Régie du bâtiment du QuébecCMMTQCommission de la construction du QuébecCNESST
Liability insurance
© 1994–2026 JCD Réfrigération Inc. · All rights reserved

Website by Deals To Grow and Upearance

PrivacyPhoto credits EN FR
Call now Request service