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West Island · residential

Heat pump repair in Dorval

Dorval's mix of 1950s houses and low-rise apartment buildings means two kinds of heat pump repair: central ducted systems tied to an older furnace, and ductless units serving a single apartment. A heat pump works hardest in a Montréal January, and a worn defrost board or reversing valve usually shows up then, as ice on the coil or air that never warms. JCD repairs all brands of heat pump in Dorval and traces the fault outdoors or inside.

Rated 4.5 out of 5 from 1,221 Google reviews
A Lennox outdoor unit in the narrow side yard of a brick house
QUICK ANSWER UPDATED 13 OCT 2026 · JCD RÉFRIGÉRATION · RBQ 8108-4964-15

The most common heat pump failures are a refrigerant leak, a failed reversing valve, a defrost board fault and an iced-over outdoor coil. Same-day emergency service in Dorval, seven days a week: call 514-696-4629.

Common heat pump problems we repair

Mention the symptom when you call so our team can prepare.

A JCD technician installing a Lennox outdoor heat pump on a wall bracket
  • Backup heat runs far more than it used to

    The backup heat comes on in mild weather, or the heating bill climbs while the heat pump seems to run.

    Possible causesLow refrigerant chargeBalance-point settingOutdoor sensor
  • The breaker trips when the heat pump starts

    The heat pump trips its breaker at start-up or after a few minutes. Do not keep resetting it.

    Possible causesStart or run capacitorCompressor faultWiring
  • The outdoor unit rattles or screeches

    A new metallic, grinding or high-pitched noise comes from the outdoor unit.

    Possible causesLoose panel or partDamaged fan bladeWorn motor bearing
  • The heat pump starts and stops every few minutes

    Short cycles wear the compressor and leave some rooms warmer than others.

    Possible causesThermostat setting or locationLow chargeControl board
BRANDS WE SERVICE IN Dorval
LennoxCarrierTraneYorkFujitsuPanasonicSanyoFriedrichHoneywell

West Island · Dorval

Homes and buildings in Dorval

In the 2021 census, 46% of Dorval households live in single-detached houses and 36% live in apartment buildings under 5 storeys. About 70% of homes were built before 1981, and 40% of households rent. Houses of that age often need a duct and furnace check before a heat pump goes in, and apartment units without ductwork usually point to ductless equipment.

  • 46% of homes are single-detached 2021 Census
  • 70% of homes built before 1981 2021 Census
  • 8,715 occupied homes 2021 Census
  • 40% of households rent 2021 Census

Source: Statistics Canada, 2021 Census of Population.

Repair or replace?

Under twelve years and a first major fault: repair, almost always. Over fifteen years, or a second major failure inside two seasons: replacement is worth considering.

Repair

System age
Under 12 years
Failure history
First major fault
Compressor
Within amp rating

Replace

System age
15 years or more
Failure history
Second in two seasons
Compressor
Shorted or seized

Verdict

In between, we assess the system and explain the repair and replacement options. We offer a free visit and written estimate for equipment replacement.

Get a quote

LOCAL CONSIDERATIONS · Dorval

What is different about repairs here

  • In residential zones the by-law keeps outdoor units out of the front yard, so repair and replacement happen in the side or rear yard rather than from the street.
  • In the Vieux-Village, central urban and commercial zones the by-law limits outdoor units to the rear yard, which decides where a replacement unit can be placed.
  • In residential neighbourhoods a heating oil tank must be indoors, not buried, and no larger than 910 litres, which matters when an oil furnace gives way to a heat pump.
Heat pump down in Dorval?
If the coil is frosted solid or the line is icing over, shut the system off and call rather than letting it run.
514-696-4629

Heat pump questions from Dorval

Request service or an estimate

Tell us what you need, and our team will contact you to arrange the next step.

Emergency service514-696-4629

Contact information

Property type
Service required
How soon do you need service?

Additional information

Rated 4.5 out of 5 from 1,221 Google reviews
“Two other companies told us to replace the whole system. JCD found a faulty valve.”
Marie-Claude L. · Pointe-Claire · Jan 2026Read our Google reviews

We service all HVAC brands.

  • Lennox
  • Carrier
  • Trane
  • Fujitsu
  • Panasonic
  • York
Estimate your heating costs Six questions and published Hydro-Québec and Énergir rates for an estimate of your heating costs. Estimate only. Open the estimator
JCD Refrigeration
RBQ 8108-4964-15
JCD Réfrigération Inc.
2296 Chemin St-François
Dorval, QC H9P 1K9
514-696-4629
Office hours
Monday to Friday: 7:00 a.m. to 5:00 p.m.
Emergency service
Seven days a week, including weekends and holidays.
514-696-4629
Emergency service: 24/7
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