Central Montreal · residential
Heat pump repair in Le Plateau-Mont-Royal
Heat pumps on the Plateau are mostly ductless: a wall-mounted head in the apartment and a small outdoor unit in the rear yard, on a wall facing the yard or on a flat roof. Cold-climate models handle Montreal winters, but ice on the outdoor coil, short-cycling or a failed compressor still calls for a diagnosis. JCD repairs all brands of heat pump in plexes and larger buildings.

The most common heat pump failures are a refrigerant leak, a failed reversing valve, a defrost board fault and an iced-over outdoor coil. Same-day emergency service in Le Plateau-Mont-Royal, seven days a week: call 514-696-4629.
Common heat pump problems we repair
Mention the symptom when you call so our team can prepare.

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Water drips from a wall-mounted head
Water runs down the wall under a ductless indoor unit, most often in cooling season.
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A ductless head blinks or shows an error code
The indoor unit stops and its light flashes a pattern or a code. Note it before you call: it tells the technician where to start.
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The heat pump starts and stops every few minutes
Short cycles wear the compressor and leave some rooms warmer than others.
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The outdoor unit rattles or screeches
A new metallic, grinding or high-pitched noise comes from the outdoor unit.







Central Montreal · Le Plateau-Mont-Royal
Homes and buildings in Le Plateau-Mont-Royal
In the 2021 census, 72% of the borough's 57,875 occupied dwellings were rented. In 2016, 76% of dwellings were apartments in buildings under five storeys and 6% were apartments in duplexes, while 0.1% were detached houses. Most systems are therefore in rented units, where a landlord or building owner approves equipment changes, and wall-mounted ductless heads commonly replace ductwork that older plexes lack.
- 57,875 occupied homes 2021 Census
- 72% of households rent 2021 Census
- 75.8% of homes in <5-storey buildings 2016 Census
- 57.2% of homes built 1960 or earlier 2016 Census
Source: Statistics Canada, 2021 Census (via Ville de Montréal); Statistics Canada, 2016 Census (via Ville de Montréal).
Repair or replace?
Under twelve years and a first major fault: repair, almost always. Over fifteen years, or a second major failure inside two seasons: replacement is worth considering.
Repair
- System age
- Under 12 years
- Failure history
- First major fault
- Compressor
- Within amp rating
Replace
- System age
- 15 years or more
- Failure history
- Second in two seasons
- Compressor
- Shorted or seized
Verdict
In between, we assess the system and explain the repair and replacement options. We offer a free visit and written estimate for equipment replacement.
LOCAL CONSIDERATIONS · Le Plateau-Mont-Royal
What is different about repairs here
- A permanent unit cannot go in the front yard or on a façade, and cannot be visible from the street unless it is seen only from the lane.
- The unit must stand more than 1.5 m from every lot line, except on the lane side. We check that distance before moving or replacing an outdoor unit.
- A flat-roof unit must sit back from the façade by twice its height and at least 2 m. Roof units visible from the street go to the planning advisory committee.
Heat pump repair nearby
We also serve the neighbouring municipalities.
Other services in Le Plateau-Mont-Royal
If the heat pump is not the problem, or not the only one.


